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614-598-5114
Providing Quality Services Provided by Professionals

Our Goal

Guide Home Health Care’s goal is to attain and maintain the highest competitive value in providing top-quality services to meet the maximum satisfaction of the users of our services. We achieve this through:

  • Ongoing reviews, assessments, training, and investments to improve Customer satisfaction.
  • Setting and achieving the standards that match the expectations of the users of our services–Zero tolerance for deficits in service delivery, and
  • Having zero tolerance for deficits in service delivery
  • Recruiting and retaining qualified, honest, dedicated, and creative employees, and
  • Holding ourselves accountable for quality at every level of service delivery.
Mission Statement

We exist to diligently serve and treat our customers with care, love, and respect by creating, fostering, and promoting a supportive environment of strong collaboration, mutual respect, integrity, confidence, and trust; and to remain accountable and transparent relationships with all stakeholders to the extent that the legal obligations and rights of GUIDE are protected and preserved.

Vision Statement

Guide Home Health Care’s vision is to cultivate and fully establish a service delivery agency that upholds, respects, defends, and promotes ethical, professional, and quality standards in all its operations and dealings with consumers and clients, state and federal entities, and all its affiliated agencies with which it collaborates in ensuring diligence and commitment. We, therefore, envision Guide Home Health Care as:

  • An efficient service delivery agency with qualified, credible, and dependable teams of workers that strive to uphold, respect, defend, and promote ethical, professional, and quality standards of service that meet the full expectations of service users and their family members.
  • A competent agency in good standing with state and federal authorities, and all other entities that are affiliated with ensuring the quality of service, entitlements, and rights of service users.

Our Values and Beliefs

  • We respect humanity, privacy, and quality of life.
  • We promote equal rights and opportunities to all persons in every aspect of service delivery, irrespective of age, gender, religion, nationality, disability, race, or sexual orientation.
  • We value the inputs and involvement of the users of our services, their families, and legal guardians in the planning, implementation, and evaluation of the service plans to meet their needs to the highest possible levels.
  • We reward performance through investments and upgrades in the skills and competence of employees as incentives to motivate continuous growth in worker satisfaction. – We believe that every person is unique and special, and we, therefore, strive to incorporate their strengths and needs in determining the best approaches that will maximize the benefits of their full potential while enabling them to overcome their challenges.
  • Our passion, dedication, and commitment to excellence in service are unwavering, and we, therefore, leave no room for compromises that undermine our values and beliefs. As a dedicated and passionate team of professionals, we will TOGETHER exhaust every possible avenue and means in defending and fulfilling our promises at the utmost level of our capabilities because we value our professional investments in people as our priceless assets.

Philosophy

The Guide Home Health Care philosophy is founded on our firm belief that every human being is unique and valuable, and must, therefore, be treated the same everywhere, and in every circumstance, to ensure their rights, and privileges are respected and persevered at all costs without any effects that diminish those values. We further believe and affirm that every person has the potential and capacity for involvement and participation in the experiences and decisions that affect their lives and must therefore be a vital part of that process. With that understanding, we uphold and promote every value, be it real or potential, in providing top-quality services that ensure that individuals enjoy the full entitlements of their rights with integrity and dignity. We value and embrace diversity as an enrichment of our human heritage, and we relentless seek to pursue every possible means of identifying with excellence in human service on the principles of teamwork, rewarding hard work, elevating self-esteem and creativity, and investing in the expansion of opportunities for growth as we strive to meet the diverse challenges of human service.

Our Administrative Team

Amal Dirieh

Director of Operations
T: (614) 680-0441

Ahmed Osman

Administrator
T: (614) 598-5114

Hamsa Osman

Billing Agent
T:(614) 316-1672

Got Any Questions?

Do you have any concerns about our services? Please don’t hesitate to contact us for more information.